PRIVACY POLICY
Protecting your data is important to us. We process all data in accordance to Austrian law (DSGVO, TKG 2003). This privacy policy outlines the most important aspects of our data processing via our website.
Direct communication with us
When contacting us via email or via the contact forms on our website, the data provided is saved for the purpose of processing the request and to answer any possible follow-up questions for 6 months. This data is not further processed or past on without consent.
Online Booking
In case you make use of our online booking tool integrated on our website, you are redirected to the server of the booking platform and your data is processed according to the legal requirements protecting your data. We save the data necessary for the booking process and cannot pass on the information without consent.
Cookies
Our website uses cookies. Cookies are small text files that are stored on your device via your browser. They are not malicious.
We use cookies to customize our offers to your needs and interests. Some cookies remain on your device until you delete them. They make it possible for us to recognize your browser the next time you visit.
If you do not want cookies to be placed on your device, you can change the settings in your browser so that you are informed when cookies appear and allow them in individual instances only.
Our website functionality can be limited by the deactivation of cookies.
The service uses cookies to analyse your use of a particular website. Information collected is transferred to and saved on the provider's server.
You can prevent this by making settings in your browser so that no cookies are saved. We have concluded a corresponding data processing agreement with the provider.
Data Transfer to a Third Party
As part of our responsibility to cooperate, we are obligated to provide data as stipulated by statutory regulations (e.g., Austrian Federal Fiscal Code (BAO), Austrian Registration Law (Meldegesetz), Austrian Code of Civil Procedure (ZPO), Austrian Code of Criminal Procedure (StPO), etc.) upon request. Other third parties only get involved to process your direct request (online booking, newsletter, etc.) and are only used if they uphold to the legal requirements.
IP-Anonymisation
We make use of the function “Activate the IP-Anonymisation” on this website. This results in a shortening of every IP address by Google within the members of the European Union or other member states part of this agreement outside the European Union. Only in exceptional cases are the complete IP addresses transferred to a Google server in the USA and then shortened. With permission from this website’s operator, Google uses this information to process the website usage to send reports regarding website activity and provide other services related to the use of the website and the internet to this website’s operator.
The IP address from your browser which is transferred via Google Analytics is not merged with other data from other Google services.
We process this data anonymously and solely for statistical purposes to further optimise our internet presence and to make our service more attractive to our users. This data is saved separately from any other personal data on secure systems. Conclusions on individuals are not drawn.
Social media plug-ins
The establishment uses embedded social media plug-ins on its website (interfaces to social networks). When you visit its website, the system uses the plug-ins to automatically establish a connection to the respective social network and transfers the data (IP address, website visit, etc.).
The establishment does not assist with the data transfer and is not responsible for the transfer. The user can prevent the transfer of this data by logging out of his social networks before visiting the website. The social network is able to link specific data to the activity profile of the user through automatic data transfer only when the user is logged in.
The automatically transferred data is used exclusively by the social network providers and not by the tourist accommodation establishment. More information, including information about the content of the data being collected by social networks, can be found directly on the website of the respective social network. Changes to social media privacy settings can also be made there.
Facebook:
Facebook Inc., 1601 S California Ave, Palo Alto, CA, 94304, USA
For more information, see: https://www.facebook.com/policy.php
Google:
Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA
For more information, see: https://policies.google.com/terms?hl=en
YouTube:
youtube.com, YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
For more information, see: https://support.google.com/youtube/answer/2801895?hl=en-GB
Your rights
You have the fundamental right to information, correction, deletion, limitation, data portability, revocation, and objection. If you believe that the processing of your data violates the Data Protection Law, or if your right to protected data has been violated in any way, you may report this to the regulatory authority. In Austria this is the Data Protection Authority (Datenschutzbehörde).
You have the right to know if we are processing your data and to what extent.
In case of any questions, please contact us directly:
Emma Deluxe Aparthotel
Fürth 153, A-5721 Piesendorf
Österreich, Salzburgerland
Mobil: +436644523636
office@aparthotel-kaprun.com
www.aparthotel-kaprun.com
If you believe the processing of your personal data violates the Austrian or European Data Protection Law, please contact us to clarify any questions you may have. Of course, you have the right to file a complaint with the Austrian Data Protection Authority or a regulatory authority within the EU.
Austrian Data Protection Authority:
Österreichische Datenschutzbehörde
Wickenburggasse 8-10
1080 Vienna
Austria
Telephone: +43 (1) 5311 520 25 25
E-Mail: dsb@dsb.gv.at
Website: http://www.dsb.gv.at/
Privacy Policy – Additional Information on Services Used
Hosting Provider
This website is hosted by:
interneX GmbH
Lagerstraße 15
3950 Gmünd
Austria
For the purpose of operating and securing the website, technical access data (such as IP address, date and time of access, browser information and operating system) are processed and stored in server log files.
The processing is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR to ensure the secure and stable operation of the website.
Further information about interneX can be found at:
Where required by law, a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR has been concluded with the hosting provider.
Data Processing Agreements (Art. 28 GDPR)
To operate our website and provide our services, we use external service providers (data processors).
These service providers process personal data exclusively on our behalf and in accordance with the requirements of the General Data Protection Regulation (GDPR).
Where legally required, appropriate Data Processing Agreements (DPAs) pursuant to Art. 28 GDPR have been concluded with all relevant service providers.
These may include:
Hosting providers
E-mail service providers
Web analytics services
Review and reputation management services
IT and maintenance providers
Google Tag Manager
This website uses Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is used to manage website tags through a user interface. The tool itself does not store personal data and does not set cookies. It merely triggers other tags that may collect data.
Further information:
https://policies.google.com/privacy
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by these cookies is generally transmitted to and stored on Google servers.
Google Analytics is only used on the basis of your consent pursuant to Art. 6 (1) lit. a GDPR.
IP anonymization has been activated so that your IP address is shortened within the European Union or the European Economic Area before transmission.
Further information:
https://policies.google.com/privacy
Opt-out:
https://tools.google.com/dlpage/gaoptout
Google Maps
This website uses Google Maps to display interactive maps.
Provider:
Google Ireland Limited
Gordon House, Barrow Street
Dublin 4
Ireland
When accessing pages containing embedded Google Maps content, personal data such as your IP address may be transmitted to Google. Data may also be transferred to servers in the United States.
Google Maps is only used on the basis of your consent pursuant to Art. 6 (1) lit. a GDPR.
Further information:
https://policies.google.com/privacy
Google Fonts
This website uses Google Fonts to ensure a consistent display of fonts.
When visiting the website, your browser loads the required fonts from Google servers. In this process, your IP address may be transmitted to Google.
The use of Google Fonts is based on your consent pursuant to Art. 6 (1) lit. a GDPR, provided the fonts are loaded from Google servers.
Further information:
https://policies.google.com/privacy
Font Awesome
This website uses icons and font libraries provided by Font Awesome.
Provider:
Fonticons Inc.
6 Porter Road
Apartment 3R
Cambridge, MA 02140
USA
When loading icons, a connection to Font Awesome servers may be established. Technical data such as the IP address may be processed.
Further information:
https://fontawesome.com/privacy
Trustindex.io
This website uses services provided by Trustindex.io to display customer reviews from various review platforms.
Provider:
Trustindex Ltd.
Lechner Ödön fasor 3.
1095 Budapest
Hungary
When displaying reviews, technical data such as your IP address may be processed.
The use of Trustindex.io is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in presenting authentic customer reviews to website visitors.
Further information:
https://www.trustindex.io/privacy-policy/
Data Retention
Personal data will only be stored for as long as necessary to fulfill the respective purpose or as required by statutory retention obligations.
Your Rights
Under the GDPR, you have the right to:
Access your personal data (Art. 15 GDPR)
Rectify inaccurate data (Art. 16 GDPR)
Erase your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)
Withdraw consent at any time with future effect
You also have the right to lodge a complaint with the competent supervisory authority.
For Austria:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
Contact Regarding Data Protection
If you have any questions regarding the processing of your personal data, please contact us:
E-Mail: office@aparthotel-kaprun.com
Phone: +436644523636