Welcome! We are delighted that you have chosen one of our apartments!

Check-in & Stay

• Self-check-in only! No reception!
• No hotel or room service!
• Location: Google Maps Link

Apartment Amenities

• Microwave, oven, ceramic cooktop, toaster, kettle, dishes, cutlery, pots
• Nespresso capsule machine
• Safe
• Shower/WC, towel warmer, hairdryer
• Underfloor heating throughout the apartment

Starter Kit

• Salt, pepper, sugar
• Dish soap, dishwasher tablets, toilet paper, shower gel
• Bed linen, towels, kitchen towels, microfiber cloth

Wi-Fi Access

• Network: sunny
• Password: sunny5700

Bread Delivery Service

• Order by 7:30 PM the day before
• Minimum order: €12
• Bakery Katschner — Tel.: +43 6547 8241
• Order/link: https://g.co/kgs/z6qP8Ch

Parking – Carport

• 2 free parking spaces per apartment
• Additional parking: €10/day

Smoke Detector & Safety

• Always turn on the extractor hood when cooking!
• False alarm = fire brigade costs from €580
• No smoking, no incense sticks

No Air Conditioning for Environmental Reasons

For sustainability reasons, there is no air conditioning in our apartments.

Upon request and prior reservation, we are happy to provide fans for your entire stay – for a fee of €20 per unit (max. 2 units per apartment).

Pets

• Allowed only upon request
• €30/night
• Leash required

Security & Waste Disposal

• Video surveillance: entrance, parking, ski room, laundry room, stairwell, waste station
• Please do not throw waste or cigarettes on the ground (fines apply!)

Laundry Room

• Free use of washing machine & dryer
• No detergent provided

Sauna

• 3:00 PM – 7:00 PM (reservation required)
• €30/hour per apartment
• Reservation by 11:00 AM via WhatsApp

Ski Room with Boot Dryer

Video monitored

Ski & Snowboard Rental

15–20% discount at Eurosport: https://www.skirentals.at/emmadeluxe.html

Check-in & Check-out

• Check-in: 4:00 PM – 7:00 PM
• 24h check-in with key code (upon request)
• Early check-in: €50 (upon request)
• Check-out: 8:00 AM – 10:00 AM
• Please notify us 30 minutes before departure via WhatsApp/SMS
• Late check-out: €50 (upon request)

Cleaning

• No daily cleaning included
• Mid-stay cleaning with linen/towel change: €180

Apartment Key

• Access to the main entrance & apartment
• Loss fee: €250

Security Deposit – €500 per Apartment

As transparently communicated before booking in the offer and on Booking under the policies, a security deposit of €500 per apartment is required.

• Credit Card Details Required: For the €500 security deposit (see booking confirmation). As we offer self check-in only, please send:
  • credit card details including expiry date
  • and a valid photo ID

  via email to info@ferienwohnungen-zellamsee.com.

Refund

On the day of departure, the deposit will be released immediately – provided no damages have occurred and the apartment has been handed over properly.

Important Note

This applies only to negligently caused damages. Normal wear and tear is, of course, not charged and will be properly documented by our team before the apartment is released.

Contact

info@ferienwohnungen-zellamsee.com
www.ferienwohnungen-zellamsee.com

Sunny greetings
Your hosts Natalie & Cornelis & Team

Sunny Ferienwohnungen
Sonnalmweg 4, 5700 Zell am See, Austria